White Moss Agate Moon Necklace - Gold

This Moon Necklace is the perfect blend of whimsical charm and an Ethereal everyday style. Carefully curated to add personality and flair to any outfit. It's versatility makes it suitable for everyday wear, ensuring you’ll look stylish whether you're dressing up for a special occasion or just want to add a bit of extra fun to your day-to-day look. While not all of our pieces are handmade in-house, we carefully curate and select each design to ensure it meets our high standards of quality, offering you ethereal styles that we truly love and believe in.

Dispatch Time:

Please note that all orders will be processed and dispatched within 7 working days. Once your order has been shipped, you will receive an email notification confirming the dispatch, along with tracking details where applicable. Your patience and understanding are greatly appreciated, as we aim to get your jewellery to you as quickly as possible. Every order is packed in a recyclable small box - with tissue paper, Ethereal stickers, a Thank You card, reusable organza bag/s and closed off in a compostable mailer, making them the perfect gift for yourself or you can ship directly to someone you love.

Refunds and Exchanges:

As a small business, I want to ensure your shopping experience is a positive one. For hygiene reasons, ALL necklaces are non-refundable. However, if you receive an item that is damaged, defective, or if you have any other concerns with your order, please don’t hesitate to reach out via the Contact page. I will work closely with you to resolve the issue in a timely and satisfactory manner.

Metals and Durability:

Each necklace is thoughtfully designed with the finest attention to detail. Our moon necklaces are all real high quality crystals and whereat their silver - they are wrapped in 925 sterling silver - or gold - 14k gold plated copper. These metals are carefully selected for their strength, longevity, and beauty, ensuring that each piece remains vibrant and sturdy even with regular use. Rest assured, all components are crafted with quality in mind, designed to withstand the demands of daily wear while offering a comfortable and secure fit.

Additional Information:

To see more photos, customer reviews, and videos of how the jewellery looks in real life, please check out my Instagram page. You can find additional details, updates on restocks, new collections, and more in my Instagram highlights. I encourage you to follow along to stay up-to-date on everything happening in the shop!

Shipping Details:
* UK Orders: All UK orders are automatically sent with Tracked 48, so you can keep an eye on your parcel every step of the way.
* International Orders: International orders are sent via International Standard shipping. Please note, we currently do not ship to the EU due to GPSR (General Product Safety Regulation) restrictions. However, we do ship to all other international destinations.
* Customs Fees: For international orders, please be aware that Ethereal does not cover any customs fees or import taxes that may be applicable in your country. Customs and import duties, which can arise from recent changes like Brexit, are not included in the cost of shipping. As the buyer, you are responsible for any additional customs charges upon delivery.

Care Instructions:
To maintain the beauty of your necklace, we recommend storing them in a cool, dry place, away from direct sunlight or moisture. Avoid wearing them in the shower or while swimming, and clean gently with a soft cloth to preserve their shine. Our earrings are made from durable materials and are designed to last, so with proper care, they should remain vibrant and sturdy for years to come.

Handling Defects:
If your necklace arrives damaged or defective, please contact us within 72 hours of receiving your order. In order to process this quickly, we kindly ask that you provide clear photos of the damage or defect alongside your full name and order number. We're here to help and ensure you're completely satisfied with your purchase.

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